COATS & JACKETS

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BOOTS

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SWEATERS & CARDIGANS

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DRESSES

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PANTS & JEANS

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CHRISTMAS

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ADVENT CALENDARS

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LOUNGEWEAR & COZY

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ABOUT US

Willowbrook is for the woman who knows exactly who she is — and simply wants to feel beautiful, warm and completely at ease in what she wears.

We started Willowbrook for a feeling: that quiet comfort of reaching for something soft on a cool morning, slipping it on, and knowing you look like yourself. When the days grow shorter and the light turns golden, getting dressed should feel like a warm welcome — never a compromise.

So every season we choose each piece by hand, with real care for fit, warmth and how it lives with what you already own: coats that hold their shape, sweaters you reach for again and again, dresses and boots that carry you from a morning errand to an evening out. And every product page shows the full sizes and measurements, so you always know exactly what you're getting before you order.

OUR STORY

OUR PROMISE

30 DAYS MONEY-BACK GUARANTEE

If the product does not fully meet your expectations, you can easily return it within 30 days of delivery. Your satisfaction is always our top priority.

FREE SHIPPING

We make shopping easy – with free delivery anywhere for all orders in the United States, so your items are safely and conveniently delivered directly to your home.

Customer Support

You can be completely at ease because our dedicated customer support team is available to you from Monday to Friday from 8:00 AM - 6:00 PM (GMT-4) and is happy to assist you with any questions or concerns to ensure your experience runs smoothly.

FREQUENTLY ASKED QUESTIONS

How long does delivery take?

Orders are processed within 1–3 business days. Delivery then takes 6–11 business days, so 7–14 business days in total, depending on your location. You receive a tracking number by email once your order ships.

Is shipping free?

Yes. Shipping within the United States is free on every order, with no minimum. We ship within the United States only.

Can I return an item?

Yes. You have 30 days from the date of delivery to return an item; it must be unworn, in its original condition and with all tags attached. Email info@bywillowbrook.com and we send you the instructions. See our Return & Refund Policy.

How do I find my size?

Every product page has a Size Guide with the measurements per size. If you are between two sizes, we suggest the larger one.

How can I pay?

At our secure checkout you can pay by card, Apple Pay or Google Pay.

How do I contact you?

Email info@bywillowbrook.com or call +1 (231) 241-6194, Monday to Friday from 8:00 AM to 6:00 PM (GMT-4). We aim to answer within 24 business hours.

ALL QUESTIONS